Employee Spotlight: Daniel Chan, Director, Community Operations

Our mission at Instawork is to create economic opportunities for local businesses and professionals, globally. In order to achieve that mission, we have built a team composed of talented and hard-working individuals who are passionate about connecting skilled hourly professionals with local businesses who need their services.

Our Employee Spotlight series takes the opportunity to highlight members of our team and to give a glimpse into our culture and what it’s like to work at Instawork. To highlight the diversity of our team, we’ve asked Daniel Chan, Director of Community Operations, to share more about his experience working at Instawork. 

What do you do at Instawork and how long have you been with the company?

I’ve been with Instawork for a little bit over 3 years.  As part of the Community Operations team, I am responsible for the overall strategy, planning, and execution of our global support team, servicing our Partners & Professionals on the Instawork platform.

What initially attracted you to Instawork?

The opportunity to use what I learned to help this platform’s growth and to fulfill Instawork’s missions while becoming a major disruptor to an industry that needs to be modernized.

What's your favorite part of your job?

Whenever a Professional tells us how Instawork’s support team was able to help them with their living situation.

What is one piece of “work from home” equipment you couldn’t live without?

My noise canceling AirPods.

What's the most important thing you've learned since starting at Instawork?

Instawork’s goal is to help people’s lives in a massive way.  It is an incredibly fulfilling mission, but  it is also a challenging mission.  We are willing to test new ideas (no matter how big or small the idea is) and thread the needle so we can be better today than we were yesterday for our Professionals and Partners.

In 10 words or less, how would you describe the culture at Instawork?

Empowering, inclusive, empathetic and fun loving to see everyone succeed.

Learn how we can meet your staffing needs!